Incorrect, Damaged, Or Defective Product Returns:
CarBahn covers shipping costs for the return of products that are incorrect, damaged, or defective. If you received such a product, contact CarBahn at (866) 558-4314 ext. 1 or email sales@carbahn.com to request a UPS pick-up or return label.
Refund Process:
Upon receiving the returned product and confirming its new and unused, incorrect, damaged, or defective status, CarBahn will issue a refund to the original credit card. If the product is found to be used, correctly shipped, undamaged, or not defective, CarBahn will return the product to you, freight collect, without issuing a refund.
For more information, contact CarBahn at (866) 558-4314 ext. 1, Monday through Friday, between 8:00 a.m. and 5:00 p.m. (MST).